Frequently Asked Questions
How long do I have access to the course?
You can purchase the course with unlimited, access to this course within one year of purchase - across any and all devices you own. If you need to renew after one-year, contact us and we will make a special arrangement.
When does the course start and finish?
The course starts immediately after sign-up. It is a completely self-paced online course - you decide when you start and when you finish.
Each Lesson is 20-30 minutes
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us at 1-800-819-6307 or email: firstname.lastname@example.org within the first 14 days and we will give you a full refund, no questions asked.
I use QuickBooks Online, is this course useful for me?
No, this is based on QuickBooks DESKTOP (the version of QuickBooks you install into Windows PC's, not the cloud/online version)
Some concepts are similar, but you should look for a QuickBooks Online course specifically.
I am a QuickBooks Certified ProAdvisor, Should I take this course?
This course is identified as a basic to intermediate course. There are some minor advanced features highlighted on the lessons; but we do not recommend this course for highly experienced or advanced users.
I am a CPA. Does this course give CPE credits?
Not at the moment.
Will I have any direct communication with a live trainer?
No, but Hector Garcia (course creator) monitors the comments section, so you may ask any questions you would like and reply within few days maximum.
If you really need a one-on-one session with a QuickBooks Trainer, you may call 1-800-819-6307 and schedule a private consultation for an additional fee.
Is this course professional recorded in a studio?
No, this course is recorded by Hector Garcia, CPA from his home office.
Do I get a certificate after completing this course?
You must take a proctored exam at a Certiport (www.certiport.com) testing center to receive a QuickBooks Certified User certificate. This course provide the necessary learning materials needed, but does not provide a certificate.